Return Policy

Refund Policy

Last updated: January 2026

1. Important Notice

Solarnovauk is an affiliate marketing website that provides product reviews and recommendations. We do not sell products directly. All product purchases, including refunds and returns, are subject to the policies of the respective online retailers where you make your purchase.

2. How Refunds Work

When you purchase a product through one of our affiliate links, the transaction is between you and the retailer. Refunds, returns, and exchanges are handled directly by the retailer's return policy. Please review the retailer's return policy before making any purchase.

3. Standard Retailer Return Policies

Most online retailers offer the following standard return options:

• 30-Day Returns: Many retailers allow returns within 30 days of delivery for unused items in original packaging
• Defective Products: Products with manufacturing defects are typically covered by warranty and can be returned for repair, replacement, or refund
• Damaged in Transit: If your product arrives damaged, contact the retailer immediately for a replacement or refund

4. Contacting the Retailer

To initiate a return or request a refund for a product purchased through our links:

• Locate your order confirmation email from the retailer
• Contact the retailer's customer service directly
• Follow their specific return instructions
• Keep tracking information for any shipped returns

5. Products with Special Policies

Some products, such as electronics, solar panels, and specialized equipment, may have different return windows or restocking fees. Always check the specific product listing and retailer's terms before purchasing.

6. Warranty Claims

Product warranties are provided by the manufacturer, not by Solarnovauk. If your product develops a defect after the retailer's return window has closed, contact the manufacturer directly for warranty service. Most solar panels come with 25-year performance warranties from the manufacturer.

7. Contact Us

While we cannot process refunds directly, we're happy to help with any questions about products we've reviewed. Contact us at cameron@solarnovauk.com or by phone at 077 7836 9618.